Privacy Notice Disclosure
Information we collect about you
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications and other forms
- Information about your transactions with us
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions
We may disclose all of the information we collect, as described above as permitted by law.
Parties who receive Information from us
We may disclose nonpublic personal information about you to the following third parties:
- Financial service providers, such as insurance companies, and mortgage companies
- Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers/printers, plastic card processors, government agencies and mailhouses.
Disclosure of information to parties that provide services to us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services.
We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, and follow your instructions as you authorize, or protect the security of our financial records.
To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
Disclosure of information about former members
If you terminate your membership with us, we will not share information we have collected about you, except as may be permitted or required by law.
How we protect your information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What you can do to help
- Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with you card.
- Use caution when disclosing your account numbers, social security numbers, etc. to others. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep you information with us current. If you address or phone number changes, please let us know. If we detect potentially fraudulent activity, we will attempt to contact you immediately.
California Consumer Privacy Act (CCPA)
If you are a California resident, you may request that we provide to you:
- a list of the categories of personal information about you that FordDirect has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request;
- the names and addresses of such third parties; and
- if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to FordDirect, sufficient to give you a reasonable indication of the nature of the third parties’ business.
To submit your request, please email firstname.lastname@example.org.